User Guide

Shopping process
  1. Select the product you like and click the "Add to Cart" button.
  2. Proceed to checkout by clicking the "Proceed to Checkout" button in your cart.
  3. Proceed to payment.
  4. On the payment screen, fill in the required information.
  5. Click the "Complete Order" button to complete your order.

 

About receiving

Once we receive your order and verify stock availability, we will contact you.

We generally ship within 3 business days.

Please note that shipping may occasionally take longer.

 

About the product

The products listed on this website are not updated in real-time. Therefore, there may be rare occasions when the item you order is out of stock. Please be aware of this possibility.

 

Payment Methods
  • Bank Payment/PayPal Payment
    • [About Bank Transfer Accounts] After placing your order, we will contact you with our bank or PayPal account details. Please transfer the payment to the specified account within 3 days.
  • Credit Card Payments
    • After payment is confirmed, we will ship your item within 3 business days.
    • [Accepted Cards] We accept VISA, Mastercard, American Express, and JCB.
About shipping cost

Shipping is free.


Returns Policy

We do not accept cancellations, returns, or exchanges once an order has been placed, except for reasons due to our oversight. If the product arrives damaged, defective, or is not what you ordered, please contact us within 7 days of receipt. We will address the issue and cover the cost of return shipping. Please retain the product in its original packaging.

 

[Conditions where returns or exchanges are not accepted]

  • Items received more than 8 days ago.
  • Products that have been opened or used.
  • Damage, soiling, or loss of the original product box, instruction manuals, or accessories.
  • Items returned with the shipping label attached directly to the product.

     

    About receipts

    If you would like a receipt, please indicate your request by entering "Request for Receipt" in the special instructions section when adding items to your cart. The receipt will typically include the name of the person who placed the order. If you need any changes to the name on the receipt, please contact us.

    *Please note that receipts are issued exclusively via email in PDF format. We kindly ask you to print the document as needed.