User Guide

Shopping flow
  1. Select your favorite product and press the "Add to Cart" button.
  2. Click the "Proceed to Purchase" button from the cart to proceed to the purchase procedure.
  3. Proceed to payment.
  4. Enter the required information on the payment screen.
  5. Click the "Complete Order" button to complete your order.

About receiving

After placing your order and confirming stock availability, we will contact you.

Generally, we will ship within 3 business days,

Please note that it may take longer than that.

 

About the product

Products posted on this site are not updated in real time.

Therefore, in rare cases, the product you ordered may be out of stock.

Please note.

 

payment method

- Bank payment / PAYPAL payment

[About transfer account]

After placing your order, we will contact you with your bank account or PAYPAL account information.

After that, please transfer the amount to the designated bank within 3 days .

 

-About credit card payment

We will ship the item within 3 business days after payment.

[Available cards]

VISA, Mastercard , American Express , JCB

 

about shipping cost

Shipping is free if the purchase amount is 22,000 yen or more.

If the amount is less than 22,000 yen, shipping will be charged separately.

 

About returns

We do not accept cancellations, returns, or exchanges due to customer convenience after an order has been placed.

However, if the product is damaged during shipping, is defective, or if you receive a product different from the one you ordered, we will take care of it. We will bear the return shipping charges in that case. We apologize for the inconvenience, but please contact us within 7 days after receiving the product. Please keep the product in its original packaging.

 

 [If we cannot accept returns or exchanges]
  • Products that have been delivered for more than 8 days
  • Products opened or used by customers
  • If accessories such as the product box or manual are damaged, defaced, or lost.
  • If the product is returned with a shipping label attached directly to it

 

About receipts

If you would like a receipt, please enter the request for a receipt in the special notes section of "Add to Cart". The address will basically be the orderer's name, but if there is any change, please contact us.

*We will only issue documents via email (pdf files ) . We apologize for the inconvenience, but please print it out.